The Worshipful Company of Carmen St Dunstan Heritage Trust (Co Registration No 10700543), (“the Carmen Heritage Trust”) is committed to safeguarding and respecting your privacy online. We use the information we collect about you to help us understand more about how our site is used and to enable us to send you communications about the Carmen Heritage Trust, that may be of interest to you, either electronically or otherwise. The ‘personally identifiable information' is information that enables us to identify you, such as your email address, name, title, and address.

For the purposes of the General Data Protection Regulations 2016 (GDPR), the data controller is the Secretary, The Worshipful Company of Carmen St Dunstan Heritage Trust, Plaisterers' Hall, 1 London Wall, London,EC2Y 5JU

We share and collect your information with The Worshipful Company of Carmen and link with their website, The Worshipful Company of Carmen, the carmen.co.uk

Please read the following policy to understand how your personal information will be treated. It may change from time to time so please review it periodically.

1. Information we may collect from you

   We may collect and process the following data about you:

   • Information that you provide by filling in forms on our site at carmenheritagetrust.org ("Our Site"). This includes information provided when you register to use Our Site, subscribing to our service, posting material or requesting further services. We may also ask you for information when you report a problem with our site.
   • If you contact us, we may keep a record of that correspondence.
   • The Carmen Heritage Trust may also ask you to complete surveys that will be used for research purposes, although you do not have to respond to them.
   • Details of transactions you carry out through our site and of the fulfilment of your orders.
   • Details of your visits to our site and the resources that you access.
2. What personally identifiable information does the Carmen Heritage Trust, collect from you?

   Like many websites, the Carmen Heritage Trust uses cookies in order to provide a more personalised web service.

   A cookie is a text-only string of information that is passed to your computer's hard disk through your web-browser so that the website can remember who you are. Cookies cannot be used by themselves to identify you

   A cookie will typically contain the name of the domain from which the cookie has come, the "lifetime" of the cookie, and a value, usually a randomly generated unique number.

   For more information about cookies, please see www.allaboutcookies.org.

   We use two types of cookies on our website:

   • per session cookies, which remain in the cookies file of your browser until you leave the site; and
   • persistent cookies, which remain in the cookies file of your browser for the lifetime of the specific cookie
   • cookies used to store state information between visits to a site.

   Persistent cookies are used by us, so that you do not have to log-in on repeated visits.

   If you do not wish to receive cookies you can easily modify your web browser to refuse cookies, or to notify you when you receive a new cookie. However, you may not be able to use all the interactive features of our site if cookies are disabled, and so in order to enjoy our Site to the full, we recommend that you leave them switched on.

   To stop cookies being installed on your browser, please see http://www.allaboutcookies.org/manage-cookies.

   Our Site contains hyperlinks to websites owned and operated by third parties which have their own privacy policies, including cookies. They govern the use of personal information you submit and are collected whilst visiting these websites. We do not accept any responsibility or liability for the privacy practices of third-party websites and your use of them is at your own risk.

   The Carmen Heritage Trust may also use a number of independent measurement and research companies which gather information concerning visitors to Our Site and sites on our behalf using cookies, file data and code which is embedded on Our Site. This type of information helps us improve the services we provide for our users. We prohibit third parties from using any information for their own business or other purposes. We may also use cookies for a specific reason - for example, to help an online game work effectively on your device. If this is the case, the local terms for that area of the website will make this clear and you should refer to those local terms for additional information.

3. How do we use your information?

   We use the information we collect about you to help to understand more about how Our Site is used and to be able to send you communications that may be of interest to you, either electronically or otherwise.

4. Who is collecting your information?

   When you are on Our Site and are asked for personal information, you will be sharing that information with us, alone unless stated otherwise. If you follow a link to any partner websites, these websites have their own privacy policies and that we do not accept any responsibility or liability for these policies. It is your responsibility before you submit any personal data to these websites to check their policies.

5. With whom does Carmen Heritage Trust, share your information?

   As a general rule, Carmen Heritage Trust, will not disclose any of your personally identifiable information, except when we have your permission or under special circumstances, such as when we believe in good faith that the law requires it. When you are using our secure online donation pages you are going through to a partner company and the information you give such as your credit card number and contact information is provided so that the transaction can take place.

6. With whom do we, the Carmen Heritage Trust, share your information?

   As a general rule, we will not disclose any of your personally identifiable information, except when we have your permission to do so or under special circumstances, when we believe in good faith that the law requires it. When you are using our secure online donation pages which is through a partner company, the information you give such as your credit card number and contact information is provided so that the transaction can take place.

7. What are my choices regarding collection, use and distribution of my information?

   If you indicated that you are interested in receiving regular information about the Carmen Heritage Trust’s work or appeals we will send you communications regarding the work and activities of the Carmen, the Carmen Heritage Trust and the Ben Trust either electronically or otherwise.

   The Carmen Heritage Trust, does not sell, rent or share user information with anyone. We may on occasion work with 3rd parties to contact our supporters about the Carmen Heritage Trust; However, the 3rd parties will be bound by confidentiality agreements preventing them from using this information for any other purpose.

8. What is the Carmen Heritage Trust policy on allowing you to update, correct, or delete your personally identifiable information?

   The accuracy of your personal identifying information is important to us. If you change your email address or if any of the other information we hold is inaccurate or out of date, please email us at secretary@carmenheritagetrust.org or write to The Secretary, Carmen Heritage Trust, Plaisterers' Hall, 1 London Wall, London, EC2Y 5JU with your details.

9. What security precautions are in place to protect the loss, misuse, or alteration of your personal information?

   When you provide the Carmen Heritage Trust with your personal information we take steps to ensure that it is treated securely. By submitting your personal data, you agree to our storing or processing. We will take all steps reasonably necessary to ensure that your data is treated securely and in accordance with our privacy policy and the GDPR.

   Unfortunately, no data transmission over the Internet can be guaranteed to be 100% secure. While we strive to protect your personal information, the Carmen Heritage Trust cannot ensure or warrant the security of any information you transmit to us, and you do so at your own risk. Once we receive your transmission, we use our best endeavours to ensure its security on our systems.

10. The Carmen Heritage Trust’s Privacy policy

    Our privacy policy may be updated from time to time, so you may wish to review it each time you submit personal information to Our Site.

    If you have any questions or comments about our Privacy Policy, please contact:

    The Secretary

    The Worshipful Company of Carmen St Dunstan Heritage Trust

    Plaisterers' Hall,

    1 London Wall,

    London, EC2Y 5JU

    or Email: secretary@carmenheritagetrust.org

11. Access to information

    The GDPR gives you the right to access information held about you. Your right of access can be exercised in accordance with the GDPR.